Andrew Wells

Andrew Wells

Software Engineer /
System Administrator

  • w: andrew-wells.info
  • p: (219) 440-2312

Work Experience

Jan 2005 - Present

Web Developer & Desktop Support

Wells IT Solutions LLC, Part-Time


  • Full-time from Jan 2005 to Mar 2009, part time after joining Republic Services
  • Manage all aspects of the business (advertising, consulting, sales, etc)
  • Developed complex database websites from concept to completion
  • Created new websites & improved existing websites by previous developers
  • Desktop support ranging from the home environments to medium client/server networks

Dec 2012 - Dec 2013

Sr Application Specialist

Feb 2010 - Dec 2012

Sr Support Desk Coordinator

Republic Services, Inc., Full-Time


  • IT Excellence Award - 4th Quarter 2011
  • Administers two Nagios environments with over 1500 hosts / 5500 services
  • Developed and implemented a website for installing network printers nationwide
  • Kronos time clock remote configuration, maintenance, and troubleshooting
  • Go-to guy for taking repetitive tasks down to manageable procedures
  • Participated in building the environment for on-site desktop imaging
  • Completed Symantec Endpoint Protection 12.1 training in Feb 2012

Mar 2009 - Feb 2010

Support Desk Analyst

Natural Data, Inc., Contracted to Republic Services


  • IT Excellence Award - 1st Quarter 2010
  • Supports users in a large scale WAN / decentralized environment
  • Achieved highest overall KPI on the support desk in 2010
  • Developed a desktop support application for troubleshooting and information-gathering
  • Developed a metrics board that reports call stats, network outages, and other live data
  • Contributed 80+ articles for a knowledge base initiative in June 2010

Technical Skills

Expert

PHP & MySQL


  • Experienced in advanced programming techniques, including OOP and MVC
  • Enjoys working with large database websites with complex query needs
  • Ability to rapidly build complex DB sites with Codeigniter
  • Ability to code a web template into a Wordpress theme in about 1-3 working days
  • Experienced with several APIs and external data sources:
    NDFD, MaxMind, Wunderground, TAAR, Akismet

Advanced

Linux


  • Experienced with managing several Linux distributions from Arch to Ubuntu
  • Strong foundation in the Linux/Unix architecture; comfortable with CLI
  • Ability to use tar without referencing Google or man pages
  • Administers a public dedicated LAMP + cPanel server - 8 years
  • Other Projects: Internet gateway, MythTV server, LTSP server, six-monitor desktop

Advanced

XHTML, CSS, & Javascript


  • Prefer hand coding in text editors over WYSIWYG editors
  • Experienced with mixing HTML directly with PHP and with several template systems
  • Favor table-less CSS layout techniques
  • Most experience in quick AJAX callbacks using jQuery without page reloads
  • Familiar with passing JSON between a Javascript frontend and a PHP backend

Intermediate

Application Development


  • Excelled in all desktop programming education courses
  • Familiar with both native and Microsoft C++ libraries
  • Familiar with several application development environments, including:
    LAMP, WAMP, PHP CLI, C#.NET, C++.NET, VB.NET, VB 6.0, Java (JSP and Servlets)
  • Ability to understand, follow logic, and tweak software in unfamiliar languages

Advanced

Desktop / Server Support


  • Experienced with all major desktop support titles:
    GoToAssist / GoToMeeting, WebEx, VNC, pcAnywhere, Dameware
  • Supported users in both large scale WANs and small business networks
  • Skilled in providing support on-site, over the phone, and through email
  • Proficient with managing Linux & Windows in the server & desktop environment

Education

Purdue University

B.S. in Software Engineering — 3.6 GPA


Certifications

May 2013

Cisco Certified Network Associate (CCNA)

May 2013

Nagios Certified Professional

December 2011

HDI Support Center Analyst

Volunteer Service

Oct 2012 to Present

Village Church

Dyer, IN


  • Served as A/V technician for services & special events

Jun 2002 to Jul 2012

Community Bible Church

Cedar Lake, IN




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